Frequntly Asked Questions - ICS Computer Repairs

UK Computer Repair
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Frequntly Asked Questions


Why should I choose Independent Computer Services?
We are a local company, established in 1998. We provide friendly, personal & affordable onsite computer services. All work is carried out in a fast & efficient manner. We explain things in plain English, not techno jargon. We offer discounts for the over 60's & students. You will always find other great offers throughout our website

How soon could you get to me?
We can normally have an engineer onsite by the next day, if not the same day

How much do you charge?

Our prices start from just £25. Please
click here for more details

How long will my computer problem take to fix?  
Most onsite services are sorted within an hour. If we expect the job will take longer, we will advise you, so you wont receive any unexpected costs

What if my computer cannot be fixed onsite?

If we are unable to fix it onsite, we will collect it for repair in our fully equipped workshop
We will advise you to how much it will cost & return it back to you

Need Help?
Request an appointment now

Call 01626 361648


Use one of our forms below. It couldn't be easier

Call Me Back

Book An Onsite Visit

General Enquiry

For more options please
click here

What areas do you cover?
We cover all
Newton Abbot, Torbay, Exeter & South Hams areas. If you are not sure if we cover your area, please enquire as we may be able to help
For a full list of areas covered

Are your services available for home users & business users?
Yes. We offer support to both home & business users. From installing a new printer, to an entire network of computer equipment

Do you offer any guarantee on your work?  
Yes we do. If for any reason you are unhappy with any service we have provided, we will do our upmost to rectify it as quickly as possible for you. We pride ourselves on quality of service, our
commitment to you  

What are your hour of business?

Our opening hours are 09.00 to 17.00, Monday to Friday. Please remember, you can leave a message at anytime, 365 days a year

Do you offer a no fix, no fee policy?
We do not operate a "no fix, no fee" policy
Why is that?
These policies are normally offered to entice you, but rarely do you not get charged
You normally end up paying far more, as the company needs to cover their costs for diagnosing the problem
We will always provide you with an honest solution and at an affordable cost

How can I pay?  
We accept all major credit and debit cards, cash, cheque and paypal


We are now able to offer Webroot SecureAnywhere Endpoint technology.

How can I book a call with you?  
By phone

You can phone us on
01626 361648 anytime day or night. Calls received outside of office hours can be left on our answering machine 7 days a week, 365 days a year

Book an appointment online  
Just fill out the simple form, we will contact you to book an appointment  
Click here

Call me back service
Just fill out the simple form, we will contact you to discuss your query  
For more details
Click here  

What is CompTIA?  
CompTIA, the Computing Technology Industry Association™, the voice of the world’s $3 trillion information technology industry. CompTIA membership extends into more than 100 countries and includes companies at the forefront of innovation; the channel partners and solution providers they rely on to bring their products to market; and the professionals responsible for maximizing the  
benefits organizations receive from their technology

Recent testimonial from one of our business clients

Dear Mark,
I just wanted to drop you a line to say a huge thank you for your help and advice over our very busy period of change and expansion
We are more than fortunate to be able to call upon ICS and their invaluable knowledge of computers and I.T systems, along with their practical approach and professionalism.
Once again many thanks and please be assured that we will not hesitate to recommend Independent Computer Services to any other business.

Yours sincerely
Chris N

Courtier Utility Services Ltd
Drainage Professionals

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